Shipping policy

Shipping & Processing Times

Free shipping on every U.S. order. Free shipping typically arrives in 4 to 7 business days. Faster options are offered at checkout: Standard Shipping (2 to 4 business days) and UPS ground and next-day services priced by the carrier. Charges for international destinations are shown at checkout.

Processing and production estimates describe the time before your order ships. Carrier delivery time is additional.

  • Eligible in-stock items: ship within 2 business days. Orders placed before 5pm Central, Monday to Friday, usually ship the same day. Check the estimate on the product page for your selected item and options.
  • Engraving or etching on eligible in-stock items: engraved in house and shipped within the same 2 business days.
  • Most customizations: “Customize Your Sword” and full custom builds typically take 3–8 weeks before shipping. Complex designs, specialty materials or additional customization can take longer. When engraving is part of a full custom build, the custom-build estimate applies. Made-to-order items ship with our free shipping service; expedited options are not offered for them.
  • Made-to-order armor and chess sets: typically require 16–32 weeks before shipping. Follow any product-specific or individually confirmed estimate.
  • Other made-to-order, out-of-stock, backordered and special-order items: timing varies. Follow the estimate on the product page or the timeframe confirmed for your order. Engraving does not shorten an item's underlying production or availability timeline.
  • U.S. delivery: free shipping usually arrives within 4 to 7 business days of ordering for in-stock items; paid options are faster. Please allow up to 10 business days for carrier variation. International transit varies by destination, carrier and customs processing.

These timeframes are estimates, not guaranteed delivery dates. Production schedules, design complexity, specialty materials, supplier delays, holidays, carrier delays and customs processing can affect timing.

Production for custom and made-to-order items begins after payment and receipt of all required specifications, artwork, measurements, instructions and approvals. Missing information, changes or late approvals may extend the timeline.

Need your order by a particular date? Email support@battlingblades.com before ordering so we can confirm the expected timing.

Shipping Charges, Local Pickup & Transfer of Ownership

Local pickup is also available at our retail storefront as an alternative to shipping. To arrange pickup, contact support@battlingblades.com.

Orders shipped to U.S. addresses are made under a shipment contract (F.O.B. shipping point). Ownership (title) passes to you when the goods are handed to the carrier at the shipping location, unless applicable law requires otherwise or we agree otherwise in writing before your order is placed.

Any shipping charges for these orders are stated separately from product prices at checkout, in your order confirmation, and on any invoice or bill of sale.

This provision does not change our published policies for returns, refunds, shipping delays, or defective, incorrect or transit-damaged items, and does not limit any non-waivable rights under applicable law.

Returns

You may request a return of an eligible, unused item within 30 days of delivery, with no restocking fee.

For change-of-mind returns, customers arrange and pay for return shipping. If we confirm that an item arrived defective, damaged, incorrect or materially different from the confirmed order specifications, we cover return shipping when a return is needed.

View the full return policy for eligibility and refund details. To request a return, email support@battlingblades.com.