Shipping policy

Shipping & Processing Times

Free U.S. shipping on orders $250+. Shipping charges for other orders and destinations are shown at checkout.

Processing and production estimates describe the time before your order ships. Carrier delivery time is additional.

  • Eligible in-stock items: ship within 2 business days. Orders placed before 5pm Central, Monday to Friday, usually ship the same day. Check the estimate on the product page for your selected item and options.
  • Engraving or etching on eligible in-stock items: engraved in house and shipped within the same 2 business days.
  • Most customizations: “Customize Your Sword” and full custom builds typically take 3–8 weeks before shipping. Complex designs, specialty materials or additional customization can take longer. When engraving is part of a full custom build, the custom-build estimate applies.
  • Made-to-order armor and chess sets: typically require 16–32 weeks before shipping. Follow any product-specific or individually confirmed estimate.
  • Other made-to-order, out-of-stock, backordered and special-order items: timing varies. Follow the estimate on the product page or the timeframe confirmed for your order. Engraving does not shorten an item's underlying production or availability timeline.
  • U.S. delivery after shipment: often takes 3–4 business days, but please allow up to 10 business days for carrier variation. International transit varies by destination, carrier and customs processing.

These timeframes are estimates, not guaranteed delivery dates. Production schedules, design complexity, specialty materials, supplier delays, holidays, carrier delays and customs processing can affect timing.

Production for custom and made-to-order items begins after payment and receipt of all required specifications, artwork, measurements, instructions and approvals. Missing information, changes or late approvals may extend the timeline.

Need your order by a particular date? Email support@battlingblades.com before ordering so we can confirm the expected timing.

Returns

You may request a return of an eligible, unused item within 30 days of delivery, with no restocking fee.

For change-of-mind returns, customers arrange and pay for return shipping. If we confirm that an item arrived defective, damaged, incorrect or materially different from the confirmed order specifications, we cover return shipping when a return is needed.

View the full return policy for eligibility and refund details. To request a return, email support@battlingblades.com.